How to Resolve Common Employee Complaints
A work environment has the power to alter the proficiency of a business. Working together in harmony as a team will create a strong, productive business. However, unhappy employees can mean disharmony, and a dysfunctional team. In order to restore a positive work environment, learn about the top most common complaints employees have against their bosses or leaders, and how you can help resolve common employee complaints.
As important as it is to get jobs done right, few people appreciate constantly being told what to do, and how to do it. Instead of micromanaging every aspect of a project, first train your team on what’s expected of them. Set up deadlines, and then trust them to meet those deadlines.
Not Giving Clear Instructions
While it’s unnecessary to micromanage, it is necessary to lead and direct the team. Give clear instructions, so employees understand what’s expected of them, and what their deadlines are. Be available for questions if employees require clarification.
In addition, be sure to provide clear feedback when required. When expectations aren’t met, give constructive criticism so employees understand what the problem is and how to fix it.
Not Recognizing Achievements
This is the number one complaint employees have against employers. Everyone enjoys feeling like a success and knowing that they’ve done a good job. If employees are quick to criticize, but slow to complement, employees may feel belittled, disrespected, or unwanted, which will push them into working someplace else. Instead, take time to recognize and reward the good work of employees. This will boost confidence, and encourage positivity in the workplace.
When meeting with employees, listen to their ideas or concerns. Many employees are frustrated when employers aren’t aware of other commitments and deadlines the employee must meet. This can lead to an unrealistic workload that will quickly overwhelm, frustrate, and burn out employees. Instead, talk openly about time restraints and job expectations so everyone is on the same page.
Not Knowing Employees
Last of all, try to connect with employees on a personal level. No one wants to feel like a cog in a machine. Instead, learn each employee’s name so that they feel recognized and valued. Say hello as you walk in. Ask about their families during conversations, and show them that they matter. Connecting with employees is one way to show that they are respected and valued.
How do you resolve problems with your employer?